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TenseSeconds
Privacy Policy
Overview
TenseSeconds Games Pte Ltd ("we" and "us", as the case may be) is committed to protecting your
privacy as your privacy is very important to us.
Please read this privacy policy to learn more about the ways
in which we use and protect your personal information and at
the same time, take full advantage of all the awesome fun
stuff available at our sites for you and your family.
By using our site, you accept the practices that are
described in this privacy policy, and is part of the General
Terms and Conditions governing use of this site. We may
change or add to this statement from time to time. When that
happens, we will post the revised statement here. Your use
of our site after changes to this privacy policy have been
made constitutes acceptance of those changes going forward.
TenseSeconds is not responsible for the privacy policies
or practices of the websites from which you access our site, sites
we link to, or of any sites that are linked to our site.
If you have any requests concerning your personal information
or any queries with regard to our processing please contact us
at sales@tenseseconds.com
Table of Contents
An Important Note About Children
What Personal Information We Collect
Use of Your Information
Disclosure of Your Information
Cookies and Other Computer Information
Do visitors need to provide personal information to use our site?
Control of Your Password
How Secure Is Information About Me?
On-line Purchase
Changes to this Privacy Policy
1.
An Important Note About Children
Children (persons under the age of 18) are not eligible to use the Site unsupervised and we ask
that children do not submit any personal information to us. If you are under the age of 18, you may only
use this Site in conjunction with and under the supervision of your parents or guardians.
TenseSeconds does not intentionally collect personal information about children under the age of 13.
If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision
of a parent or legal guardian who agrees to be bound by the Tenseseconds.com Terms of Use. Children under the
age of 13 may not use this Site and parents or legal guardians may not agree to the TenseSeconds Terms of Use
on their behalf. If you do not agree to (or cannot comply with) any of the TenseSeconds Terms of Use, do not use
this Site.
Tenseseconds does not sell products for purchase by children. We sell children's products for purchase
by adults. If you are under 18, you may use tenseseconds.com only with the involvement of a parent or guardian.
2.
What Personal Information We Collect
Customer information is gathered so that we can better serve you, and we make reasonable efforts to insure
the security of your personal information and to treat that information responsibly. We collect the personal
information that our customers give us when they choose to purchase a product from TenseSeconds or use our site.
For example, when you register with TenseSeconds, we will ask you to provide your name, e-mail address, physical
address, telephone number, gender, birthdate etc. If you purchase a product, we will also ask you for financial
information such as your credit card number and a shipping address.
3.
Use of Your Information
We will use your information to provide and personalise our service. We will also use your contact details
to communicate with you. We may use your information to send you offers and news about TenseSeconds group products
and services or those of other carefully selected companies which we think may be of interest to you. We may contact
you by post, email, telephone or fax for these purposes.
Information we collect may be used to enhance your on-line experience in the following ways:
Deliver merchandise and services that you purchase online
Register you as a member of TenseSeconds
Prevent fraud and bill you for your purchases
Confirm your orders
Respond to your customer-service inquiries or requests
Measure consumer interest in out products and services
Inform you about online and offline offers, products, services and updates
We like to hear your views to help us improve our service. From time to time, we may contact you by post,
email, telephone or fax to ask your opinions.
Please note that there may be instances where it may be necessary for us to communicate with you, in
any event, for administrative or operational reasons relating to our service.
4.
Disclosures of your information
Your information may be passed to and used by all TenseSeconds and its subsidiary companies.
We will never pass your personal data to anyone else, except for any successors in title to our business and
suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no
individual customers are identified) for marketing and strategic development purposes.
5.
Cookies and Other Computer Information
When you visit Tenseseconds.com, you will be assigned a permanent "cookie" (a small text file) to be
stored on your computer's hard drive. The function of the cookie is to identify you when you visit this Site
so we can enhance and customize your online shopping experience.
Tenseseconds uses cookies for a number of purposes, for instance to enable us to simplify the logging
on process for registered users, to help ensure the security and authenticity of registered users, to provide
the mechanisms for online shopping and to enable traffic monitoring.
Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns
and build up a demographic profile.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site
or to access many of our services, you must have cookies enabled if you wish to shop online at any of our stores
or access any areas reserved for registered users.
We understand that not everyone wants to permit the use of cookies. The Help portion of the toolbar on most
browsers will tell you how to prevent your browser from accepting cookies and how to disable cookies, but we recommend
that you leave cookies turned on so that you can take full advantage of the shopping features available on our site.
We also collect certain technical information from your computer each time you request a page during a visit to
Tenseseconds.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser
type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience
during your visit to this Site and will not sell or rent this information to any third parties.
We also contract with third parties to provide us with data collection and reporting services regarding our
customers' activities on this Site and to track and measure performance of our marketing efforts. These third parties may
use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally
identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with
these third parties.
6.
Do visitors need to provide personal information to use our site?
Personal information is not required to access around the site. However, you will be asked to register and provide personal
information if you want to make a purchase or post a message. Personal information is also required to request information or
assistance from us or to take advantage of certain optional features of our site such as our E-mail to a Friend program, contests
or sweepstakes and employment opportunities.
7.
Control of Your Password.
You are responsible for all actions taken with your User ID and password. Therefore we do not recommend that
you disclose your password to any third parties. If you choose to share your User ID and password or your personal
information with third parties, you are responsible for all actions taken with your account and therefore you should review
that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personal
information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised
for any reason, you should immediately change your password.
8.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL)
software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit
the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer.
Be sure to sign off when finished using a shared computer.
9.
On-line Purchase
We may offer opportunities to purchase products online in our e-stores. Customers must be over age 18 with a
valid credit card. When a customer places an order, we collect information associated with the transaction. This
information includes the customer's name, mailing address, products ordered, shipping addresses, and payment information.
We ask for this information so that we may fulfill the order. We use Secure Sockets Layer (SSL) technology to protect
credit card data during transmission, and adopt careful internal procedures to safeguard this information in our system.
When a customer places an online order, we will send a confirming e-mail message. We may also send an
occasional e-mail featuring a special promotion or product that may be of interest to our customers.
10.
Changes to this Privacy Policy
We may amend this policy from time to time. If we make any substantial changes in the way we use your
personal information we will notify you by posting a prominent announcement on our pages. You agree that such
posting will constitute sufficient and adequate notice to you of the changes.
You agree that your continued use of our products or services after such amendment will constitute
your acceptance of and agreement to be bound by the modified policy.
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